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Extended Warranty Options
If your product warranty has expired and you have not purchased an extended warranty, Beverage Control Systems offers three Extended Warranty Options designed to keep your TapStation system operating at peak performance.
TapStation Phone Support Warranty
Gain access to Beverage Control Systems phone and email technical support during business hours (Monday–Friday, 8am–5pm), along with unlimited online access to the TapStation Tutorial Video Library.
Friday: 8am–9pm
Saturday–Sunday: 8am–8pm
Preventative Maintenance Program
Keep your TapStation system operating at the highest level with our bi-annual on-site cleaning and maintenance program.
This comprehensive service includes:
- Full system cleaning
- Detailed diagnostic check of each unit
- Operational review
- Staff re-training to ensure optimal performance
Available in select locations. Contact a Sales Representative for more information.
TapStation Software Maintenance
The Beverage Control Systems Software Maintenance & Support Program provides annual access to:
- New software releases
- System updates and enhancements
- Performance improvements
This program also includes:
- One-year parts warranty covering non-consumable components such as circuit boards, power supplies, fans, and motors
- Annual phone support (Monday–Friday, 8am–5pm)
- Unlimited access to the TapStation Tutorial Video Library
This coverage does not include consumable components, including but not limited to:
- Dispensing heads
- Pickup tubes
- RFID cards
- Display components
Parts Support Warranty
The Beverage Control Systems One-Year Parts Warranty covers all non-consumable components, including:
- Circuit boards
- Power supplies
- Fans
- Motors
This warranty does not include consumable accessories such as:
- Dispensing heads
- Pickup tubes
- RFID cards
- Display components
Includes annual phone support coverage.